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Store Policies


Guide classes are FREE classes which we offer to familiarize you with all the different facets of your machine or software, and we offer FREE instructional guide classes on all of the machines and software that we sell. Pick up a schedule at the shop, or see the schedule on our website at You must have taken your guide classes or have a good working knowledge of your machine before you can sign up for regular classes! Bought your machine elsewhere? Classes are available for a fee!


Private classes are available for most machines and software. Call for details!


It is necessary to pre-register for ALL classes. Call us to be put on the waiting list.or give us your credit card number to reserve your spot. Payment must be made in full to assure your place in class. We need this commitment from you in order for our classes to run as smoothly as possible and so that our teachers can properly prepare for class. BE SURE AND ASK FOR YOUR SUPPLY LIST! In many cases it is necessary to do things ahead to be properly prepared for class, so be sure and check your supply list ahead of time!


Please sign up for classes at least 2 weeks in advance. Registration can be done by phone, in person, or by mail.


We must make our commitment to teachers one week prior to the start of their class. Therefore, refunds are available when your cancellation is made at least ONE WEEK PRIOR TO THE FIRST CLASS. Please do not ask us for any exceptions. In the event that a class must be cancelled, individuals will be contacted and given a full refund.


Please bring your brown bag lunches for classes. Our refrigerator and microwave are available for your use.


If you have purchased a machine or software at Byrne and have not received your FREE basic instructional guide classes, please give us a call. Don't forget the guide classes are FREE when you purchase your machine from us and are a requirement before taking regular classes. SIGN UP TODAY! When you attend your FREE guide classes, you are eligible for a 10% discount on your purchases that day. Visit our web site for our latest classes.


In inclement weather, please call the store to see if we are closed or if classes are cancelled.